FAQ | FaastCash

Frequently Asked Questions (FAQs)

General Questions

FaastCash is FaastHub's incentive program designed to reward drivers, businesses, and users for actively engaging with our platform. You earn points for various activities, which allows you to earn cash rewards, cash bonuses, and exclusive perks.

You automatically become a part of FaastCash when you sign up as a FaastHub user, driver, or business partner. No separate registration is required.

No, FaastCash is completely free for all FaastHub users, drivers, and businesses.

Earning Points

You can earn points through various activities:
  • Referring new drivers, businesses, or users
  • Participating in FaastHub promotions and challenges

Yes. High-demand activities like peak-hour deliveries, bulk business orders, and successful referrals offer bonus points.

Businesses earn points by:
  • Dispatching deliveries through FaastDispatch
  • Referring other businesses to FaastHub

Redeeming Points

Points allows you to earn cash, bonus, and move up the tiers.

Yes, the minimum varies depending on the reward. Cash bonuses require a minimum threshold, while other rewards may have different point requirements.

Points remain valid as long as your account is active. Inactive accounts (no activity for 12 months) may forfeit accumulated points.

Tiers and Benefits

Yes. FaastCash features a tiered system where users, drivers, and businesses can level up based on their activity. Higher tiers unlock better rewards, exclusive bonuses, and priority support.

You advance by accumulating points and meeting specific criteria, such as the number of completed deliveries, total transactions, or successful referrals.

Higher tiers offer:
  • Increased earning rates for points
  • Priority customer support
  • Exclusive access to promotions
  • Special badges and recognition in the app

Referrals and Bonuses

When you refer new users, drivers, or businesses to FaastHub, you earn bonus and cash. You can track your referrals through the app.

No, there’s no limit. The more referrals you make, the more points you earn!

Yes, successful referrals contribute to your tier advancement and bonus points.

Managing Your Account

You can view your points balance, tier status, and transaction history by logging into your Faast.Cash account.

If you recover your account, your FaastCash points and tier status will be restored. For assistance, contact FaastHub support.

Currently, FaastCash points are non-transferable between accounts.

Support and Troubleshooting

For any questions or concerns, reach out to our support team via the FaastHub app or email us at info@faasthub.com.

Visit our website at Faast.Cash or check the FaastHub app for the latest updates, promotions, and program details.

FaastCash: Rewarding You for Moving Faast!